WHAT IS A MAC ADDRESS?
A MAC address is a unique identifier tied to your hardware on your MAG or Dreamlink box. It must start with 00:1A:79:xx:xx:xx

WILL IPTV WORK WITH KODI?
Yes, Once you subscribe, you will receive full instructions and the server URL’s needed for your Kodi Stalker Client or Video Add-on.

CAN I SUBSCRIBE TO MULTIPLE SERVERS?
Yes of course! Many of our clients have multiple servers just in case any channels are down for a certain feed or to get more content. MAG boxes and STB Emu App both support multiple portals. Kodi is also capable of having multiple portals as well.

WHAT IS A MAC ADDRESS?
A MAC address is a unique identifier tied to your hardware on your MAG or Dreamlink box. It must start with 00:1A:79:xx:xx:xx

WILL IPTV WORK WITH KODI?
Yes, Once you subscribe, you will receive full instructions and the server URL’s needed for your Kodi Stalker Client or Video Add-on.

CAN I SUBSCRIBE TO MULTIPLE SERVERS?
Yes of course! Many of our clients have multiple servers just in case any channels are down for a certain feed or to get more content. MAG boxes and STB Emu App both support multiple portals. Kodi is also capable of having multiple portals as well.

HOW MUCH BANDWIDTH DO I NEED?
TV Channels Recommended Minimum Download Speeds (will work on lower but your experience may vary):
SD 5Mbps
HD 10Mbps
Please note: You must have a stable internet connection without any speed degradation.

HOW MUCH BANDWIDTH DOES IPTV USE MONTHLY?
Based on the internet speed required per content as defined above the following is estimated internet consumption (BANDWIDTH) per month based on using your IPTV service 8 hours per day.

Live TV Channels:
SD = 750Kbps = 329.58 MB / Hour @ 8 Hours per Day = 81.73 GB / Month
HD = 1 Mbps = 439.43 MB / Hour @ 8 Hours per Day = 108.98 GB / Month.
Video on Demand Movies:
SD = 650Kbps = 285.63 MB / Hour @ 8 Hours per Day = 70.83 GB / Month.
HD = 1.4 Mbps = 615.21 MB / Hour @ 8 Hours per Day = 152.57 GB / Month.

IPTV is not recommended for those users who don’t have a high limit or an unlimited internet connection, or users who have a very small amount of bandwidth available monthly.

WHAT KIND OF DEVICE WILL I NEED TO RUN IPTV?
MAG 250, 254, 256 – easiest to use but only runs IPTV
DREAMlINK T1 or T1 Plus – Best Looking EPG, runs on Android allowing KODI install aswell.
AVOV boxes – works similar to MAG and also runs KODI. Not recommended but it is supported.
ANDROID boxes/devices – STB Emu App mimics MAG boxes and also runs KODI.
WINDOWS PC/Laptop – runs using KODI
MAC, MACBOOK, MAC MINI – runs using KODI
IPHONE/IPAD – not currently available.

CAN I USE MY ACCOUNT ON MULTIPLE DEVICES?
Yes you can, but not on more than one device at the same time. If you do, the server will automatically suspend your account, and you will forfeit your purchased credit.

You can simply subscribe to additional months at a discounted rate for additional devices if you want to use them simultaneously, contact sales@gtaiptv.ca for multiple box pricing.

​CAN I CONNECT MY DEVICE USING WIFI?
Yes, you can but for best results, we strongly recommend you use a network cable to connect your IPTV Receiver to your ROUTER/MODEM.

​WHAT’S THE DEFAULT PARENTAL CONTROL PASSWORD ON MAG OR STB?
In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 8888, thats eight,eight,eight,eight, and OK.

​SOME OF MY CHANNELS DON’T WORK, SHOW A BLACK SCREEN OR WON’T LOAD
Please understand we do not control any of the feeds. We can simply provide you access through a portal to receive service from 3rd party service providers. Keep in mind that every channel and every feed has to be streamed from multiple offshore servers worldwide to get to you. Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient and check in on the channel as it will eventually be resolved.

​SOMETIMES MY CHANNELS FREEZE OR LOCK UP. WHY DOES THIS HAPPEN?
The best way to explain this and the complexity of how your IPTV service is delivered, is by understanding how the service works. A channel is recorded live and the feed is resent over the internet. There are always variables in streaming anything especially in IPTV service. There are several factors that could cause this. The source of the feed could have frozen. The path the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip, or even your own internal connection could experience packet loss to a small degree depending on your setup. Because of all these factors, we simply cannot guarantee any channel or any feed based on how many factors are involved that are completely out of our control.

TV Channels Recommended Minimum Download Speeds (will work on lower but your experience may vary):
SD 5Mbps
HD 10Mbps
Please note: You must have a stable internet connection without any speed degradation.

HOW MUCH BANDWIDTH DOES IPTV USE MONTHLY?
Based on the internet speed required per content as defined above the following is estimated internet consumption (BANDWIDTH) per month based on using your IPTV service 8 hours per day.

Live TV Channels:
SD = 750Kbps = 329.58 MB / Hour @ 8 Hours per Day = 81.73 GB / Month
HD = 1 Mbps = 439.43 MB / Hour @ 8 Hours per Day = 108.98 GB / Month.
Video on Demand Movies:
SD = 650Kbps = 285.63 MB / Hour @ 8 Hours per Day = 70.83 GB / Month.
HD = 1.4 Mbps = 615.21 MB / Hour @ 8 Hours per Day = 152.57 GB / Month.

IPTV is not recommended for those users who don’t have a high limit or an unlimited internet connection, or users who have a very small amount of bandwidth available monthly.

WHAT KIND OF DEVICE WILL I NEED TO RUN IPTV?
MAG 250, 254, 256 – easiest to use but only runs IPTV
DREAMlINK T1 or T1 Plus – Best Looking EPG, runs on Android allowing KODI install aswell.
AVOV boxes – works similar to MAG and also runs KODI. Not recommended but it is supported.
ANDROID boxes/devices – STB Emu App mimics MAG boxes and also runs KODI.
WINDOWS PC/Laptop – runs using KODI
MAC, MACBOOK, MAC MINI – runs using KODI
IPHONE/IPAD – not currently available.

CAN I USE MY ACCOUNT ON MULTIPLE DEVICES?
Yes you can, but not on more than one device at the same time. If you do, the server will automatically suspend your account.

You can simply subscribe to additional months at a discounted rate for additional devices if you want to use them simultaneously.

​CAN I CONNECT MY DEVICE USING WIFI?
Yes, you can but for best results, we strongly recommend you use a network cable to connect your IPTV Receiver to your ROUTER/MODEM.

​WHAT’S THE DEFAULT PARENTAL CONTROL PASSWORD ON MAG OR STB?
In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 8888, thats eight,eight,eight,eight, and OK.

​SOME OF MY CHANNELS DON’T WORK, SHOW A BLACK SCREEN OR WON’T LOAD
Please understand we do not control any of the feeds. We can simply provide you access through a portal to receive service from 3rd party service providers. Keep in mind that every channel and every feed has to be streamed from multiple offshore servers worldwide to get to you. Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient and check in on the channel as it will eventually be resolved.

​SOMETIMES MY CHANNELS FREEZE OR LOCK UP. WHY DOES THIS HAPPEN?
The best way to explain this and the complexity of how your IPTV service is delivered, is by understanding how the service works. A channel is recorded live and the feed is resent over the internet. There are always variables in streaming anything especially in IPTV service. There are several factors that could cause this. The source of the feed could have frozen. The path the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip, or even your own internal connection could experience packet loss to a small degree depending on your setup. Because of all these factors, we simply cannot guarantee any channel or any feed based on how many factors are involved that are completely out of our control.